Cancellation Policy

Cancellation Policy

Bruny Island Holiday Park 

Bruny Island is a unique and beautiful destination, but as an island community, travel requires planning and advance notice. Last-minute cancellations are often difficult for us to rebook, particularly outside peak periods.

As a small, family-run business, we are committed to continually improving and evolving the park to create a wonderful experience for all our guests. To do this sustainably and fairly, we maintain a clear and firm cancellation policy to protect against significant loss of income.

Booking & Payment
• Valid payment details are required at the time of reservation to secure your booking.

Cancellations
• Cancellations made 7 days or more prior to arrival will receive a full refund.
• The 7-day period is calculated from 2:00 pm on your scheduled arrival date.
• For example: if your check-in date is Friday at 2:00 pm, you may cancel free of charge up until 2:00 pm the previous Friday.
• Cancellations made within 7 days of 2:00 pm on your arrival date will incur the full booking charge.
• No-shows or failure to arrive on the scheduled date will result in the full booking amount being charged.

Early Departures
• No refunds will be provided for early departures or unused nights once a stay has commenced.

We strongly recommend that guests obtain comprehensive travel insurance to cover unforeseen changes to travel plans.

We appreciate your understanding and support as we continue building something special here on Bruny Island.